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This
Health Enhancement Products, Inc. ("HEPI") website
collects certain personal information about all
users who access our website and who register
as members and customers. Please read the following
Privacy Policy that explains how we manage the
personal information we collect. By visiting HEPI,
you are accepting the practices described in this
Privacy Policy.
From
time to time we may amend our Privacy Policy without
notice by posting the changes on our website.
Changes to our Privacy Policy will automatically
be effective ten days after the revised Privacy
Policy is posted on our website. You can review
the most current version of our Privacy Policy
at any time at our website.
This
Privacy Policy anticipates some services and activities
that are not currently provided.
This
policy will explain:
- Personally identifiable information that we collect
- What we do with information about you
- Who is collecting information about you
- Who we disclose information to
- Your choices with respect to collecting, using, and distributing
information about you
- The security precautions we take to prevent your personal information
from being lost, misused, or altered
- Credit Card Information
- What
"cookies" are and how they are used
 1.
PERSONALLY IDENTIFIABLE INFORMATION THAT WE COLLECT
HEPI collects information in several ways on our website(s):
When you register to purchase
products, we collect personal information about
you. During the registration and credit card process,
we ask for your name, email address, return postage
address, credit card account number, name on your
credit card, expiration date and billing address
of your credit card account. This information becomes
your "permanent" identity. Once you register
you are no longer anonymous to HEPI.
In addition to registration, we may ask you for additional personal information
(such as your gender, date of birth, preferences
etc) when you enter a sweepstakes, contest or
promotion sponsored by HEPI and/or our affiliates;
when you purchase other products on our website;
and when you report a problem with our website
or any of our services. If you contact HEPI, we
may keep a record of that correspondence. HEPI
also occasionally asks users to complete surveys
that we use for research purposes.
The HEPI website may also provide an address book tool that allows users to
contact other HEPI product users.
2.
WHAT WE DO WITH INFORMATION ABOUT YOU
HEPI's primary goal in collecting personal information is to provide you, the
user, with an efficient and customized experience
on our website. This will include personalization
services, interactive communications, online shopping
and many other types of services.
Only HEPI has access to your account, unless you have been referred to us from
an affiliate company, in which case we may be
required to share your account information with
that specific affiliate. (Please also refer to
other Sections below.) You will only receive special
offers via email from HEPI if you have indicated
in your account preferences that you would like
to receive them. You can change your account preferences
at any time.
HEPI may do research on our users' demographics, interests, and behavior based
on the information provided to us upon registration,
during promotions, from our server log files or
from surveys. We do this to better understand
our business and serve our users. This research
is compiled and analyzed on an aggregated basis.
HEPI may share this aggregated data with advertisers
or business partners.
3.
WHO IS COLLECTING INFORMATION ABOUT YOU
When you are on a HEPI website and supply personal information, you are sharing
that information only with HEPI, except as otherwise
provided below. Some HEPI services are offered
in conjunction with an affiliate company. To
provide this co-branded service to you, your personal
information may also be collected by the affiliate
company. Your personal information collected
by an affiliate company will be subject to the
Privacy Policy of the affiliate company. If you
do not want your personal information to be collected
by one of our affiliate companies, you should
not use any services provided by the affiliate
company.
Promotions that run on HEPI's website may be sponsored by companies other than
HEPI or may be cosponsored by HEPI and another
company. Some or all data collected during a
promotion may be shared with the sponsor. If you
don't want your data to be shared with a company
that sponsors a promotion or contest, do not participate
in the promotion or contest.
HEPI advertisers or websites that have links on or to our website may collect
personally identifiable information about you,
which we do not have access to or control. The
information practices of those websites linked
to HEPI are not covered by this Privacy Policy.
4.
WHO WE DISCLOSE INFORMATION
TO
As a general rule, HEPI will
not disclose any of your personally identifiable
information, except when we have your permission,
or under special circumstances such as when we
believe in good faith that the law requires it
or under the circumstances described below. The
following describes some of the ways that your
information may be disclosed:
Affiliated
Businesses We Do Not Control: Some HEPI services may be offered in conjunction with an affiliate company.
In some cases, these affiliate companies refer
users to HEPI or sell products to you at HEPI.
In other cases, we may provide services to or
sell products jointly with these affiliate companies.
We may share customer information related to those
transactions with that business.
Agents: We sometimes employ other companies and individuals
to perform functions on our behalf. Examples
include printing packing slips for delivery companies,
removing repetitive information from customer
lists, analyzing data, providing marketing assistance,
processing credit card payments, and providing
customer service. These other companies have
access to personal information needed to perform
their functions, but may not use it for other
purposes.
Promotional
Offers:
We may send offers to groups of HEPI customers
on behalf of other businesses. When we do this,
we do not give that business your name and address.
From time to time, you may be given the opportunity
to receive materials or special offers from third
parties. If you opt to receive information from
these third parties, HEPI will share your name
and email address with them.
Sponsors: Many promotions offer opportunities to request additional
information from sponsors. By requesting more
information, you give HEPI permission to transfer
your personal information to the sponsor so they
can fulfill your request. In many instances,
only your email address will be shared, but other
information may be shared.
Products
Purchased from Merchants other than HEPI: If you purchase a product from a merchant on this website other than
HEPI, the information obtained during the purchase
and the information you give (such as your credit
card number and billing address) is provided to
the merchant. This enables sale transactions
to take place. Merchants selling products on
our website have separate privacy and data collection
practices, and if you purchase a product from
a merchant, you will be subject to the merchant's
privacy and data collection policies. HEPI has
no responsibility or liability for the privacy
and data collection practices of independent merchants.
For more information regarding a merchant, its
website, and privacy policies, return to that
merchant's home page and click on its privacy
policy.
Third Party Data
& Data in the Aggregate: HEPI may disclose aggregated user statistics (for example, "45% of our
users are male") to describe our services
to prospective affiliates, advertisers, and other
third parties, and for other lawful purposes.
Business Transfers:
As we continue to develop our business, we might
sell or buy businesses or assets. In such transactions,
customer information generally is one of the transferred
business assets. Also, in the unlikely event
that HEPI, or substantially all of its assets,
are acquired, customer information will of course
be one of the transferred assets.
Other: HEPI may also disclose user account and personal information
in special cases when we have reason to believe
that disclosing this information is necessary
to identify, contact or bring legal action against
someone who may be violating HEPI's User Agreement
or may be causing injury to or interference with
(either intentionally or unintentionally) HEPI's
rights or property, other HEPI users, or anyone
else that could be harmed by such activities.
HEPI may disclose or access account information
and your personal information when we believe
in good faith that the law requires it and for
administrative and other purposes that we deem
necessary to maintain, service, and improve our
products and services.
5. YOUR CHOICES WITH RESPECT
TO COLLECTING, USING, AND DISTRIBUTING YOUR INFORMATION
ABOUT YOU
On some types of HEPI promotions, you automatically receive promotion-related
email, unless you choose the no-email option that
some promotions offer. Occasionally these promotion-related
email messages might include targeted advertisements.
You also have choices with respect to cookies. By modifying your browser preferences,
you have the choice to accept all cookies, to
be notified when a cookie is set, or to reject
all cookies. If you choose to reject all cookies
you will be unable to use those HEPI services
that require registration to participate.
6.
THE SECURITY PRECAUTIONS WE TAKE TO PREVENT YOUR
PERSONAL INFORMATION FROM BEING LOST, MISUSED, OR
ALTERED
Your HEPI account information is password-protected so that you and only you
have access to this personal information. You
may edit certain fields in your HEPI account information
using your HEPI User ID and password. To change
your address, purchase products with a credit
card that has your new billing address and enter
the same new address on that page, go to our account
login
page.
We recommend that you do not divulge your password to anyone. HEPI will never
ask you for your password in an unsolicited phone
call or in an unsolicited email. Also remember
to sign out of your HEPI account and close your
browser window when you have finished your work.
This is to ensure that others cannot access your
personal information and correspondence if you
share a computer with someone else or are using
a computer in a public place like a library or
Internet cafe. After you have registered and provided
a credit card, you are responsible for the use
of our service.
Any time we ask for credit card information, we transmit that credit card information
in an encrypted format. We use industry-standard,
SSL (secure socket layer) encryption.
7.
CREDIT CARD INFORMATION
Any time we ask for credit card information we transmit that credit card information
in an encrypted format. We use industry-standard,
SSL (secure socket layer) encryption.
Unfortunately, no data transmission
over the Internet can be guaranteed to be 100% secure.
As a result, while we strive to protect your personal
information, HEPI cannot ensure or warrant the security
of any information you transmit to us or from our
online products or services, and you do so at your
own risk. Once we receive your transmission, we
make our best effort to ensure its security on our
systems.
8.
WHAT "COOKIES" ARE AND HOW THEY ARE
USED
As part of offering and providing customizable and personalized services, HEPI
uses "cookies" to store and sometimes
track information about you. A "cookie"
is a small amount of data that is sent to your
browser from our web server and stored on your
computer's hard drive. Whenever you log-in, our
server requires that your computer accept cookies.
Questions regarding
this statement should be directed to privacy@heponline.com
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